Terms of service

Last updated: February 26, 2026

Welcome to Crafty Mamas Chaos 💛

These Terms of Service (“Terms”) govern your use of our website and any purchases made through Crafty Mamas Chaos, a North Carolina Limited Liability Company (“we,” “us,” or “our”).

By accessing this website or placing an order, you agree to these Terms.

👤 1. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction.

  • You have the legal authority to enter into binding agreements.

  • All information you provide is accurate and complete.

We reserve the right to refuse service for lawful reasons.

🏢 2. LLC Protection

Crafty Mamas Chaos operates as a North Carolina LLC.

All transactions are conducted with the LLC entity only.

No owner, member, manager, employee, or contractor shall be personally liable for claims arising from:

  • Use of this website

  • Purchase of products

  • Shipping or delivery matters

Any remedy is limited to the assets of the LLC, except where prohibited by law.

⚖️ 3. Governing Law (North Carolina)

These Terms are governed by the laws of the State of North Carolina.

Unless subject to arbitration below, disputes shall be resolved in North Carolina courts.

🔒 4. Mandatory Arbitration & Class Action Waiver

To keep things fair and efficient:

Any dispute relating to:

  • Website use

  • Product purchases

  • Shipping

  • Refunds

  • Alleged defects

shall be resolved through binding arbitration in North Carolina.

By agreeing to these Terms, you waive:

  • The right to a jury trial

  • Participation in class actions

  • Consolidated or representative claims

Individual claims may still be brought in North Carolina small claims court if eligible.

✨ 5. Handmade & Custom Products

Many products are handmade and made-to-order.

By purchasing, you acknowledge:

  • Minor variations are part of the handmade process

  • Slight differences in color, glitter placement, flow movement, or finish are normal

  • Custom items are final sale unless defective upon arrival

You are responsible for verifying all personalization details before submitting your order.

🎨 6. Intellectual Property

All website content — including:

  • Designs

  • Logos

  • Graphics

  • Product photos

  • Branding elements

  • Digital downloads

— remains the property of Crafty Mamas Chaos.

Purchases grant a limited personal-use license only.

You may not:

  • Copy

  • Reproduce

  • Resell

  • Share

  • Modify for commercial purposes

Unauthorized use may result in legal action.

💻 7. Digital Download License

Digital purchases grant a non-transferable, personal-use license.

You may not:

  • Resell digital files

  • Share files publicly

  • Upload to third-party platforms

  • Claim designs as your own

All digital sales are final.

📸 8. User Submissions & Reviews

If you submit reviews, photos, or testimonials, you grant us permission to use them for marketing purposes.

You confirm you have the rights to share any content submitted.

👶 9. Product Safety & Minor Disclaimer

Unless clearly labeled otherwise, products are not toys.

Some items may contain:

  • Small parts

  • Acrylic or glass

  • Resin

  • Decorative elements

  • Sealed liquid

Adult supervision is required when minors handle products.

We are not responsible for injuries resulting from misuse, modification, breakage, or failure to supervise.

🛡 10. Disclaimer of Warranties

Products and services are provided “as is.”

We disclaim implied warranties to the fullest extent allowed by law.

⚖️ 11. Limitation of Liability

To the fullest extent permitted by North Carolina law:

  • Liability shall not exceed the purchase price paid.

  • We are not responsible for indirect, incidental, or consequential damages.

Nothing in these Terms limits rights that cannot legally be limited.

📬 12. Contact

Questions? We’re here.

📧 team@craftymamaschaos.store